What's wrong with the phone not making calls?
Recently, the problem of being unable to make calls on mobile phones has become a hot topic, with many users reporting similar situations. This article will analyze the possible causes and solutions, and attach relevant hot data on the entire network in the past 10 days.
1. Common reasons why mobile phones cannot make calls

The inability to make calls on your mobile phone may be caused by many factors. The following is a summary of common reasons:
| Reason type | Specific performance | Proportion (data in the past 10 days) |
|---|---|---|
| signal problem | No signal or weak signal | 32% |
| SIM card failure | Card not recognized or poor contact | 25% |
| Carrier issues | Service interruption or arrears | 18% |
| Phone settings issues | Airplane mode or call restrictions | 15% |
| Hardware failure | Antenna or motherboard is damaged | 10% |
2. Analysis of hot content on the entire network in the past 10 days
According to search data statistics, discussions on mobile phone communication issues in the past 10 days have mainly focused on the following aspects:
| Hot keywords | Discussion popularity | Main platform |
|---|---|---|
| "5G signal is unstable" | high fever | Weibo, Zhihu |
| "The phone suddenly stopped making calls" | Middle to high | Baidu knows, Tieba |
| "SIM card invalid" | in | Douyin, Kuaishou |
| "Carrier Service Interruption" | in | WeChat, Toutiao |
| "Mobile phone repair consultation" | low fever | Professional forum |
3. Solution Guide
For different reasons, the following solutions can be taken:
1. Steps to solve signal problems:
① Check the mobile phone signal strength indicator
② Try to move to an open area
③ Restart your phone or switch network mode
2. SIM card problem handling:
① Remove and reinsert the SIM card
② Clean the metal contacts of the SIM card
③ Try changing to another SIM card to test
3. Operator related issues:
① Check whether the account balance is sufficient
② Call the operator’s customer service hotline
③ Check local network maintenance announcements
4. Mobile phone settings check:
① Confirm that airplane mode is turned off
② Check call barring settings
③ Reset network settings
4. Association with recent hot events
It is worth noting that service instability caused by 5G network upgrades has recently occurred in some areas. According to the operator's announcement:
| area | Impact time | Main questions |
|---|---|---|
| Some cities in East China | June 15-18 | 5G base station upgrade |
| Parts of southern China | June 20-22 | Network expansion project |
5. Professional advice
If none of the above methods solve the problem, we recommend:
1. Back up important data and restore factory settings
2. Go to the official after-sales service center for inspection
3. Keep the maintenance certificate and complain to the Consumers Association if necessary
With the popularization of 5G networks, mobile phone communication problems have taken on new characteristics. When users encounter difficulty making calls, it is recommended to eliminate simple causes before seeking professional help. Also pay attention to operator announcements to understand local network conditions.
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